How do I talk to someone from China Airlines?


China Airlines is owned by the government of China, and you can book, cancel, modify a flight and use many other services through China Airlines. If you have any problem or need help with anything, then you can contact customer service and talk to the airline agent, who will help you with your issue.  

Several modes to contact a person from China Airlines

If you have no idea how do I talk to someone from China airlines, then you do not have to worry as you can follow any of the below steps and speak to a real person at the airline:

Through Phone call - The most effective method to contact someone from the airline is by calling them on the customer support number. You can use the following steps to get an agent at the airline through a call:

  • Call the customer support number (886 2412 9000) or +1-802-341-3406 ( Special service) from your mobile phone.
  • Select the preferred options from the IVR menu
  • Press 1 to know the status of your flight
  • Press 2 to cancel your fight
  • Press 3 to book a new ticket
  • Press 4 to register a grievance
  • Press 5 to reschedule your flight
  • Press 0 to talk with an agent from China Airlines

After that, wait for a few minutes, and you will be connected with a representative who will answer your questions.

Through Live chat - You can send a message to the airline through China Airlines live chat option, and an executive will provide you with solutions to your problem. To use the live chat option of China Airlines , follow the below steps:

  • Visit the official website of the airline, "https://www.china-airlines.com/us/en," on your web browser.
  • Go to the "Contact us" option.
  • Click on the "Chatbot" button.
  • Then, you have to decide in what facility you need help.
  • Choose the options as per your choice.
  • After that, you will see a 'Chat with a real agent' option.
  • Click on the option, and you will get through to a real agent from the airline who will help you with your problem.  

Through Email - If any methods do not work, you can also send a complaint through email. Write a detailed description of your problem with a picture related to your issue and send it to China Airlines' email address laxccci@china-airlines.com. Then, a representative from the airline will reply to your mail with a solution to your problem.

If you have read the given information, you must have gotten the information on how to connect with China Airlines 24 hours customer service and if you still have doubts or want more information on the China Airline, visit the official website.

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