Complete guide to getting in touch with Lufthansa!

Being the largest airline in Germany, Lufthansa knows to attract and hold customers. It not only provides great in-flight services but also helps the customers whenever they need it. If you are booking a flight with Lufthansa Airlines, you can contact customer support by following some easy steps. If you are scratching your head about How do I speak to a live person at Lufthansa?, you can get help from the guide below.

How can I contact Lufthansa customer support?

There are many ways to get in touch with a live person at Lufthansa. Below are the steps you can follow for each method to contact a customer representative at Lufthansa Airlines.

Method 1: Via Phone Call (1-800-LUFTHANSA-1-800-645-3880)

You can speak to Lufthansa customer service live representative: 

  • You need to land on the official website of Lufthansa Airlines first.
  • Go to the Customer Services section on the homepage and pick the Help And Contact option.
  • You will find a new page with all the contact information about the airline.
  • Scroll down a bit to see the contact numbers for different countries.
  • Choose your region from the dropdown menu and dial the number 1-800-645-3880 or 1-802-341-3406 of Lufthansa customer support.

How do I reach Lufthansa?

To speak to a live person at Lufthansa airlines, you need to dial 1-800-645-3880 or 1-802-341-3406 Lufthansa customer to reach to Lufthansa representative.

How do I speak to Lufthansa Airlines by phone?

  1. At first dial the toll-free number 1-800-LUFTHANSA-1-800-645-3880 or 1-802-341-3406 of Lufthansa. You need to stay connected to the call with customer service so that you can get any issue resolved.

  2. Now you have to need to wait for the IVR instructions and select the preferred options mentioned. 

  • For language preference, the traveler can press 1. 
  • Regarding the ticket cancellation, the traveler can press 2. 
  • For ticket modification and other related services, the traveler can press 3. 
  • For baggage-related services press 4. 
  • For special assistance press 5
  • Lastly, To speak to the airline representative, press 9. 

How do I contact Lufthansa phone number?

Type of Inquiry Contact Number
Flight bookings & reservations +1 800-645-3880
Miles & More service +1 800-581-6400
Text telephone for hearing impaired (TTY) 1-802-341-3406
Other help 1-800 -102- 5838

Method 2: Via Live Chat

If you could not reach Lufthansa live person on call due to some issues, you can use the Live Chat option from the same contact page. You have to move your eyes to the bottom right corner of the screen. You will find a Start Chat button clicking which will show you a dialogue box. You can choose the topic given in the popup or type a message. The chat assistant, Elisa, will help you get through your issues. If you don't get the desired solution on chat, you can request a call back from the customer representative at the given time.

You can select the given topices or type your question into the text field from Lufthansa live chat assistance:

  • Flight cancelled: check alternatives and rebook for free
  • Flight not cancelled: calculate the cost for rebooking
  • Travel plans changed: refund your ticket
  • FAQ: receive information on COVID-19 travel regulations

Method 3: Via Email

  • You have to open the Help and Contact page of Lufthansa first.
  • Scroll down a bit to see the search option.
  • Select the name of your region from the dropdown menu to see the email id.
  • Click on the relevant email address and draft an email.
  • Ensure to add your flight details with the contact information.
  • You can also attach some documents as proof regarding your problem.
  • Hit the send button and wait for a few hours to get a reply from the customer representative of Lufthansa.

Method 4: Via Feedback Form

You can click on to Your opinion option on the contact page of Lufthansa if you want to give feedback. A form will appear on your screen that you need to fill providing your feedback. You can also add some screenshots if required to provide Specific feedback.

So, these are the methods that will help you to contact the customer support of Lufthansa. If you think about how do I speak to Lufthansa Airlimes customer service on social media platforms, you need to check the airline's homepage. You will see all the social media icons given at the bottom of the homepage. Select any contact method to talk with a live person at Lufthansa, and they will help you get through all the queries.

Know about the Lufthansa email service

Lufthansa Airlines have several mediums to contact customer service. If you have any queries regarding your flight reservations or any other things, you can contact the customer care survive of the airlines over a call, live chat, etc. Email to receive assistance.The Email service is one of them. You can drop your concern through the email address as well.

How to Email Lufthansa?

  • Reach the original website of Lufthansa Airlines.
  • Now, visit the customer care section.
  • After that, as per your city/location, pick up the email address of the airline.
  • Now, keep that in your “To” section of your inbox and make your request regarding your flight bookings.

So, if you think how do I email at Lufthansa? With the above steps, you can use. If there is any difficulty, you can hassle-free make a phone call to the customer care service of the airlines to get further assistance as it is just one call away.

Get Lufthansa Airlines Social Media Support:

One of those options is to post your problem on Lufthansa's social media page. This process may force them to act quickly because of posting publicly.

Get through to Lufthansa customer service info:

Lufthansa Main( Germany) +49 (0)69 86 799 799
Customer Service 1800 102 5838
Toll-Free Number 1-802-341-3406
Lufthansa Customer Relations 1640 Hempstead Turnpike
East Meadow, New York 11554
Headquarters Cologne, Germany
Local Lufthansa Office
Email Contacts

What is the special assistance at Airport?

Get in touch with these topices that are following below:

  • Flight status
  • Check-in
  • Advance seat reservation
  • Baggage receipts
  • Families and children
  • Upgrades Passenger
  • Health and accessibility

To contact Lufthansa customer service:

Albania +355 4 450 0295

Algeria +213 0982424242

Angola +244 222 311 153

Argentina +54 11 39915953

Armenia +374 60 680081

Australia +61 283499694

Austria +43 7203800523

Azerbaijan +994 12 4 907050

Bahrain +973 16548922

Bahrain +973 16548922

Belgium +3226200888

Bosnia +387 63 990 001

Brazil +55 11 3878 8151 

Bulgaria + 359 2 935 8210

Canada +1 833 9512503


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