How do I get a hold of someone on Southwest?


Southwest is an airline known for offering luxurious services at affordable prices. Services like two bags fly free, no change and cancellation price, rapid rewards points don't expire, and even flights credit don't expire. Do you doubt any of the services offered by the airline? You can reach customer support for any queries. In case you are not able to reach customer service, then how long is Southwest hold time? Before that, figure out how to connect with customer services.

Connect Southwest via Phone Number 

This customer service is best to talk to the airline directly. If you try to reach their customer care, but they are unable to pick up your call, don't panic. After a few minutes, you would be connected to them. How long does Southwest keep you on hold?  Mostly, the average hold time is approximately 48 hours. Thankfully, their contact number is available 24/7. So, it is best to try after some time. You can consider calling at 10:45 Am by following this tip you hardly have to wait to talk to a live person.

Can I get a hold of someone on Southwest?

For immediate assistance, please call Southwest Airlines. Follow the steps to reach the experience:

  • Dial the airline number 1-800-435-9792 or +1-802-341-3406 (travel agents number)
  • You have to select 1 or 2 to choose your language.
  • Now, select the query via IVR instructions.
  • Press1 to book/ rebook your flight with Southwest Airlines.
  • Press2 to know about the refund policy.
  • Press3 to change a flight/seat/name or destination.
  • Press4 to sort out the issues concerning the baggage services.
  • Press# to talk with a live representative.

Connect via Email:

Are you the one who is comfortable with Email? You can always connect them via complaint, comment, or any question. Follow the steps if you choose to contact Southwest via Email:

  • Visit the link https://support.southwest.com/email-us/s/#:~:text=Need%20immediate%20assistance%3F,800%2D435%2D9792).
  • Choose any option that suits your purpose.
  • After that, choose a more specific reason via the choices offered to you.
  • Click on Next.
  • Fill out all the detail asked you.
  • Submit the form.

You can upload the file for better assistance. Instead of using this link, you can always visit the official website and click the contact us available at the bottom of the web page.

Don't be amazed that sometimes they can take 60 days to get back to you. However, their priority is that they resolve the issues at the earliest.

Connect via social media:

Southwest's presence is almost on all social media platforms. You can use any social media like Twitter, Facebook, and Instagram. Follow the steps to reach via Twitter:

  • Visit the official website of Southwest Airlines.
  • You have to Scroll down to the bottom of the web page.
  • Click on the Twitter logo.
  • You will be directed to their Twitter handle.
  • Now, you can directly message or post your query.

You can follow similar steps to connect via Facebook. Instead of Twitter, you can click on the Facebook logo. How do I get a hold of someone on Southwest? In the case of social media, you would be instantly approached by them with a suitable response. If not comfortable with the solution can opt for the live chat.

How long is Southwest hold time?

Are you wondering how long is Southwest hold time? Then in this article, you can find all the information that will be helpful. And you have to read this article till the end to get all the information in detail. Below are the following that are mentioned for you and follow them correctly:-

If you wanted to know about the timing of the airline hold when you contact customer services through their contact number, then you have to wait for 2- 3 hours to connect with them, and if they are not available in the contact number, then they have to wait for more time to get in touch with them. 

Other methods to connect:-

You can use another method to connect with customer services. Through that, they can instantly resolve all the problems, and the additional methods to contact them are the live chat option, email address option, and social media options. You will get less hold time by following all these methods and quickly connecting with a representative. 

Moreover, the live chat option that passengers use is 10- 15 minutes; the email address hold time is more, and you have to wait for 24 to 48 hours to get a response from the airline.

This article will be helpful for you, and if there are any issues, then if you cannot connect, try to communicate with them through official airlines.

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