How do I get a callback from Southwest Airlines?


Southwest Airlines is among the leading airlines in the United States, the world’s largest low-cost carrier. Southwest Airlines operates across 121 destinations across the United States and a few other countries. Often passengers have few queries and issues. Southwest Airlines provides dedicated customer support for this purpose. To know everything about how do I get a callback from Southwest Airlines? To reach the customer support team of United Airlines, you have to follow the very simple and convenient methods given below. 

Get the ways to get a callback from Southwest Airlines:

  • Via Call:

To get a callback from Southwest Airlines, you can call the customer care number given on the official webpage and follow the instructions of the IVR:

  1. Press 1- call on 1-800-I-FLY-SWA (1-800-435-9792) or +1-802-341-3406(Quick Response Service)
  2. Press 2- Choose your language
  3. Press 3 -to know about booking, cancellations, refund, check-ins,
  4. Press 4- to know about allowance, restrictions, missing, delayed baggage
  5. Press 5-to know about other services
  6. Press 6- to get a call back from the customer care person.
  • Via Live Chat:

The official webpage of United Airlines also gives an option of Live chat to its passengers. To go to the live chat window, you have to

  1. First, visit the official webpage
  2. Click on the ‘contact us tab
  3. Choose the live chat option 
  4. Type in your message to get a call back from united airlines
  5. With the customer care representative.
  •     Via Webpage:

The official website of the Airline provides an option to fill out a form if you have any queries about how to connect and get a call back from customer service; there is a simple way to do it in the following ways 

  1. Visit the website of Southwest airlines 
  2. Click on the contact us tab
  3. Select the options’ form.’  
  4. Then you must fill out the passenger details like complete name, contact, number, mail id, and other relevant details. 
  5. Further, you have to  need to fill out the flight details like the date and timings of the flight. 
  6.  Lastly, you will mention your query and the need to get a call back from the United Airlines.
  • Via social media:

You can also connect to the customer care service instantly and effectively through the Facebook, Instagram, Linked In, and Twitter pages of the airlines

What is the hold time at Southwest airlines?

When you dial the customer care number and hear the IVR options and follow them, the hold time of Southwest airlines can vary from 15 -20 minutes, depending on the number of queries you make and the traffic of the network.

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