How can I talk to Cebu Pacific agent?

Detailed Guide to Contact Cebu Pacific Support Team!


Cebu Pacific is the oldest operating airline in Asia that provides scheduled passenger flights to domestic and international locations. It is a Philippine low-cost airline known for providing amazing deals on its flight tickets.

If you have a flight booking with Cebu Pacific and face some doubts because you need to contact its support team, no worries, you can do that instantly. If you have the question, ‘How can I talk to Cebu Pacific agent?’ In that case, you can take help from the points listed below. The following points will help you understand different measures through which you can contact the Cebu Pacific Support team and speak to one of the available representatives instantly.

How to speak to a Cebu Pacific Support Representative?

You can speak with one of the available Cebu Pacific Support representatives via the points listed below;

  • Visit the official Cebu Pacific website with the help of a browser you prefer.
  • Scroll to the bottom of the Cebu Pacific website and click on the ‘Talk to Us’ option under the ‘About’ category.
  • The following Cebu Pacific page will display different options through which you can speak with one of the available Cebu Pacific support representatives.

Call to Cebu Pacific live person:

  • Dial phone number (02) 87020-888 (Manila) or (032) 230-8888 (Cebu) or +1-802-341-3406 (for travel agents service)
  • Get help through IVR Menu:
  • Press 1 for flight reservations query
  • Press 2 for change flight query
  • Press 3 for seat upgrade 
  • Press 4 for cancellation
  • Press 5 to speak to live agents at Cebu Pacific
  • By following the Ivr menu, you will be connected to the live person from Cebu Pacific.

How to call the Cebu Pacific hotline number?

Hotline Number-

You can call the official Cebu Pacific hotline number to speak to one of the available representatives;

  • Scroll down on the support page till you find the ‘Call Center Hotlines’ option under the ‘Booking Inquiries’ section.
  • Click on the drop-down menu.
  • A new list will appear on the same page that will display the official support number of Cebu Pacific for different regions.
  • It will also showcase their hours of operation and working days.
  • Call the number according to the timings mentioned on the support page.
  • Once the live call connects, go through the IVR procedure.
  • Press the required set of numbers to speak to an available representative.
  • Shortly, a live Cebu Pacific executive will connect with you on the phone call and provide the required assistance.

How can I send email to Cebu Pacific?

Email Us-

You can send an official email to the Cebu Pacific support email address;

  • Click on the option ‘Email Us.’
  • Fill out the complete email form and ensure that you mention all the required details.
  • Once you’ve filled up the form, please send it to the Cebu Pacific support team.
  • You’ll receive a notification that your query/ request has been submitted, and a dedicated support executive will be aligned with you.
  • You can contact the official Cebu Pacific Hotline Number and Email on groupbookings@cebupacificair.com via following the points listed above and go through a simple procedure for your benefit.

Live Chat-

You can take help from the Cebu Pacific live chat procedure;

  • Click on the option ‘Chat with us.’
  • A Cebu chatbox will pop up on the same page.
  • Answer all the questions asked by the Cebu Pacific digital assistant.
  • Once you answer all the relevant questions, it will ask you to select the topic in which you are facing difficulty.
  • Shortly, a Cebu Pacific chat support executive will connect with you and assist you in possible ways.

Therefore, the question ‘How do I chat with Cebu Pacific Agent?’ can be instantly answered with the help of the steps listed above. You can follow any contact methods listed above and choose the most suitable one.

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