Know the way to get a refund on a flight due to COVID-19!
Covid has undoubtedly affected the whole world. When it comes to the airlines, then the Government of all the countries has made sure there are some parameters which all the airlines should follow. Only then they'll be able to take the passengers from one country to the other. By following these parameters, the safety of the customers will be guaranteed. There are some new updates in the covid-19 flight refund law 2021, after which all the airlines are supposed to make some essential guidelines for the customers so that they can prevent the infection of covid-19.
What are the refund-related guidelines of Covid-19?
You can go through the guidelines, which are mentioned below. After that, you'll be easily able to claim your refund if you have been affected by the Covid-19.
Wait for the airline to make the cancellation:
In case due to a sudden rise in the covid cases at your destination. You're looking forward to cancelling your booking. Then it is always better to wait for the airlines to cancel the flight. In that manner, you're certainly going to receive a refund of your invested amount in the ticket. However, if you have made the cancellation first, there is no guarantee that you will receive the refund.
Make sure that you receive the refund in money and not in any other form.
As per the government guidelines, every customer is supposed to get a refund in cash. However, if an airline will give the refund in a voucher or gift card, you can object to it. Because airlines are supposed to directly transfer the refund in the bank account from which the customer made the payment.
Department of transportation takes the refund-related complaint.
In case, even after making all the efforts, your airline has refused to give you a refund in the form of cash or bank transfer. Then you can make a complaint to the Department of transportation regarding this. They'll make sure that you get the justice that you deserve.
In case the travel agency through which you made the booking has run out business.
In case the travel agency from which you made the business has run out of business. Then you must contact that agency through all the possible means. And check if your reservation has been made or not. If you're not able to connect with a particular travel agency, you can connect with the hotels that had a tie-up with them. In that way also you can connect with them.
Fill up the refund form.
If your flight was cancelled and you're looking forward to claiming your refund. Then make sure you fill-up the refund form of that airline. In that manner, you'll be able to receive the rebate in ten business days. To get a refund on a flight due to COVID-19, fill up the form. You only need to get on the official website and then write in the search bar "Refund Form." That is it. Once the search is over, you'll come across the search form.