Refund vouchers have existed for a long time. Since older times, people have developed the concept of returning sometime to customers/buyers telling them that it would hold equal value to their spent money and asking them to use it any time in the future, but on the same type of service, from the same service provider. In essence, a refund voucher saves both the customers and service providers from loss and gives them another chance to do good business, to strike a good deal.
Avianca Airlines is a celebrated airline and is always focused on keeping its customer base happy. Hence, it also gives out refund vouchers whenever they are needed. But if you or someone else is raising doubts like 'Can I get a refund for my Avianca voucher?' after reading, you will feel much relieved and clear in the head.
If you want to use these vouchers, then keep in mind that:
If you are looking to get a refund on the voucher, then that would not be possible under normal circumstances. For the most part, the airline has a strict rule against such requests. The voucher in itself holds a refund value for the ticket you purchase, or sometimes they are provided by the airlines under special offers.
A refund voucher was given to you because, as per the refund policies, you were not eligible to get a monetary refund. But if you request a refund on a refund voucher. It would be completely impossible. Only under extremely rare conditions can you get a refund on such a voucher, and it would require a lot of paperwork and a number of documents of proof.
In case of food and drink vouchers, you may be able to get a refund if you give a good enough reason to the airline, along with documents supporting the claim.
To talk about the status of your voucher, connect with the Avianca support team. They work around the clock so that no passenger is left without help.